Trust and loyalty
The relationship of trust is essential in the long term, both with our internal teams and with our partners, clients and suppliers. Honesty and integrity guide our daily practices, advice and decisions. The result is a strong customer loyalty policy.
Respect for people and work
A requirement within our teams. We provide our employees with working conditions that allow them to thrive and train them to develop their expertise. We emphasize the quality of relationships and respect for others to maintain a consistent quality of work.
Talents united by a shared company vision
Human capital is one of our key priorities. The success of our company is built on the professional fulfilment of the people who make it up. The sum of their talents, ideas and achievements provides us with a significant competitive advantage.
We support the personal growth of our employees throughout their careers. Our staff are engaged and often work collaboratively on cross-functional projects. Every day, we strive to deploy existing skills in the most effective way, based on a shared commitment.
Our HR policy enables everyone to grow professionally, contributing to the company’s development. Dixneuf is also strongly committed to training and supporting employees in their roles, allocating the necessary resources. Preparing and guiding our teams for tomorrow’s challenges is key to our success.
Across all departments, recent hires demonstrate our clear intent to further structure and strengthen the company. Our integration and mentoring policy, led by our managers, is designed to ensure employee success and commmitment to their work.
Gender Equality
91 points: this is the result, out of 100 points, of Dixneuf’s 2024 Gender Equality Index.
The result of a culture of equality, this excellent result illustrates the company’s commitment to its employees and to promoting greater diversity at all levels of the organization.
Each year, companies with more than 250 employees are required to publish their performance in terms of pay parity based on five criteria.
In 2025, Dixneuf will continue its proactive policy of promoting gender equality in accordance with the provisions and objectives set out in the company agreement signed by the social partners in 2022.
Quality commitment
We manufacture and supply innovative, high-quality products and make it a point of honor to ensure customer satisfaction remains one of our guiding principles. Commitment is a state of mind that mobilizes all our resources and ensures the constant development and sustainability of the company.
Furthermore, we are proud to be endorsed by several recognized labels: Origine France Garantie® BVCert.6313049 (which certifies that our products are made in France), PEFC™ 10-31-2742, and FSC® C121487 (which promote sustainable forest management in Europe and around the world).
5-year warranty
Since March 2022, a 5-year warranty has been applied to designer accessories for stoves and fireplaces in the Intensément Design range of the Dixneuf Collection, manufactured in France by Dixneuf.
This 5-year warranty is divided into a 2-year legal warranty and a 3-year commercial warranty.
